Online shopping satisfaction hinges on two major factors: “fairness and security.” Customers want fair pricing, transparent processes, and respectful treatment—what researchers call distributive, procedural, and interactional “justice.”
Sustainability is increasingly vital for companies, addressing regulations, customer expectations, cost, and efficiency. Industry 4.0 introduces powerful tools like Internet of Things (IoT), Artificial...
Based on institutional theory and the dynamic capability view, this study delves into the relationship between a firm’s climate change adaptation (CCA) capability and...
Les marques mondiales et les vendeurs au détail attendent de leurs fournisseurs qu’ils se conforment aux codes de conduite de fabrication stipulés ou aux...